• HESF Domain 3: Teaching

    Scope and intent of the Domain

    This Domain (Sections 3.1-3.3) of the Higher Education Standards Framework (Threshold Standards) 2021 (HES Framework) encompasses:

    • specific requirements for the specification of the course design and requirements for engagement with advanced knowledge and inquiry, current knowledge, theoretical frameworks and concepts, related scholarship and emerging ideas
    • coherent achievement of learning outcomes and professional accreditation of a course of study if applicable
    • sufficiency of staffing, capability of teaching staff, student access to staff
    • the nature, appropriateness, quality and level of access to learning resources that are specific to the course of study. 

    Our commentary

    3.1 Course Design

    TEQSA expects not only that the provider’s specification of a course design (and its documentation) will comply with the requirements of Standard 3.1.1 (see also Public accessibility in Section 7.2), but also that sufficient detail of the conceptual underpinning of the course design (Standards 3.1.2–3.1.4) will be available for an expert in a relevant subject area to form a view on whether these Standards are met. We expect these requirements would be evident in the course proposal approved by the provider’s internal academic governance body/processes. In relation to Standard 3.1.5, we will require evidence from the relevant professional accrediting body where applicable and where available. This may involve some coordination with the professional body in relation to new providers/courses of study, where a provider may not be eligible to attain professional accreditation at the outset.

    3.2 Staffing

    This Section requires, and TEQSA will expect, a provider to demonstrate sufficient staffing to meet the educational, academic support, administrative and access needs of the student cohorts undertaking a course of study. This includes an overall staffing profile sufficient to provide collective academic leadership necessary to lead intellectual enquiry at the level required by the course of study. In particular, the Standards specify that academic teaching staff must be qualified to at least one level of qualification (Australian Qualifications Framework [AQF] level or equivalent) higher than the course of study being taught, or have equivalent relevant academic or professional or practice-based experience and expertise, except for staff who are supervising doctoral degrees who must themselves have a doctoral degree or equivalent research experience (see Standard 3.2.3). The Standards for research (Section 4.1) and research training (Section 4.2) also require staff to have relevant qualifications and experience. Staff who have leadership/oversight roles or teach significant components of a course of study must meet certain specified capabilities and qualifications as outlined in the Standards, including requirements for continuing scholarship that informs their teaching.

    These requirements include knowledge of contemporary developments in the field they are teaching (which is informed by continuing scholarly activity), skills in teaching, learning and assessment relevant to the needs of the student cohorts involved, and a qualification at least one level higher than is awarded for the course of study, or equivalent experience.

    Exceptions to these requirements are possible (Standard 3.2.4) in certain circumstances, such as teaching a specialised component of a course of study, provided the staff members who do not fully meet the requirements of the Standards are supervised by staff who do meet the Standard. We will need to be satisfied that the qualifications and experience of staff collectively and individually meet the requirements of the Standards.

    Staff who hold academic leadership roles at any level need to have experience and qualifications at a level necessary for their responsibilities. Academic leaders at higher levels have an important role in guiding the development of a higher education learning environment within their scope of responsibility, including the development of advanced inquiry at the appropriate course level and staff scholarship.

    TEQSA has found academic leadership to be a critical success factor, especially for applicants seeking to enter higher education for the first time.

    Unusually high reliance on casual staff poses risks for the quality of the student experience, and we will investigate where high reliance on casual staff is combined with data indicating lower student outcomes. We do not set a threshold for the ratio of ongoing staff to casual staff, except for the purpose of risk assessment. Findings are made after considering contextual factors including qualifications, experience and depth of scholarship in academic leaders and the nature of the field.

    3.3 Learning Resources and Educational Support

    This Section focuses on both the quality of and access to learning resources that are specific to the learning needs of a course of study and its level. TEQSA will expect a provider to demonstrate that the learning resources provided and recommended are appropriate to the level of the course of study, consistent with the expected learning outcomes and modes of participation, and accessible when needed (including for individuals with special needs).

    The Standard does not specify the form in which information resources are made available (whether physical books and journals or electronic databases), but they must be accessible by all students regardless of mode of delivery or location, and whether the course is delivered directly by the registered provider or by a third party. The quality of learning resources may be assessed in part by an external expert in the subject area and the resources will need to be specified in detail sufficient for such an expert to form a view on their quality and appropriateness. We do not regard sole reliance on other parties with whom the provider has no relationship (such as a municipal library) to provide resources as acceptable. We may require more or less information on learning management systems employed by a provider depending on our familiarity with the provider.

    Relevant guidance notes

    The following guidance notes can be accessed at our Guidance notes page, or from the links below:

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  • The evolving risk to academic integrity posed by generative artificial intelligence: Options for immediate action

    Body

    This short document is intended to give institutions and teaching and learning leaders in Australian higher education some ideas about steps that can be taken immediately to address the risks to academic integrity posed by generative artificial intelligence (AI). It is recognised that longer-term planning and action are already occurring. The ideas in this document are intended to provide mitigation strategies while those longer-term plans take shape.

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  • Upcoming generative AI webinar

    Join us for the launch of our toolkit Gen AI strategies for Australian higher education: Emerging practice.

    This new resource has been informed by TEQSA’s Request for information (RFI): Addressing the risk of generative artificial intelligence.

    At the webinar TEQSA will share analysis, trends and perspectives gathered from the RFI, which was issued to all registered higher education providers in June 2024.

    We will also launch the first resource arising from this analysis. The toolkit Gen AI strategies for Australian higher education: Emerging practice, is designed to support the sector in addressing the risk gen AI poses to the integrity of awards by showcasing the practical actions providers are putting in place for the short and medium-term horizons.

    Details

    Gen AI strategies for Australian higher education: Emerging practice
    Webinar, 2:00-3:00pm (AEDT), Thursday 28 November 2024

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  • TEQSA commences legal proceedings against Chegg

    Australia’s Tertiary Education Quality and Standards Agency (TEQSA) has commenced legal proceedings in the Federal Court of Australia against Chegg Inc (Chegg).

    TEQSA alleges that Chegg has contravened Australian laws designed to prohibit academic cheating. These laws were introduced in 2020 following an amendment to the Tertiary Education Quality and Standards Agency Act 2011 (TEQSA Act).

    Subsection 114A(3) of the TEQSA Act prohibits providing, offering to provide, or arranging for a third party to provide, an academic cheating service to a higher education student.

    TEQSA alleges that Chegg contravened this provision on 5 occasions across 2021 and 2022. TEQSA is seeking declarations about the alleged contraventions, civil penalties, costs and other orders.

    As Australia’s independent national regulatory and quality assurance agency for higher education, TEQSA takes seriously its role to protect the integrity, quality and reputation of higher education in this country.

    TEQSA has taken this action after receiving concerns from multiple institutions about Chegg’s operations in Australia and engaging with US-based Chegg in an attempt to resolve those concerns.

    This is the first time TEQSA has initiated proceedings for alleged contraventions of Australia’s academic cheating laws.

    This legal action is another element of TEQSA’s extensive and ongoing work to strengthen the ability of Australian higher education providers to protect academic integrity from the threats posed by academic cheating services and artificial intelligence.

    Since 2020, when the academic cheating provisions were enacted, TEQSA has:

    • disrupted access to almost 370 websites and 925 social media accounts offering academic cheating services to higher education students at Australian providers
    • collaborated with leading experts to develop a range of resources to strengthen the higher education sector’s capacity to prevent, detect and respond to cases of academic cheating. One of these resources is the TEQSA Masterclass: Contract cheating detection and deterrence which has been accessed by more than 3,500 academics and professional staff from Australian higher education providers
    • developed resources to help students identify and avoid predatory cheating services, and understand Australia’s legislation and expectations relating to academic integrity, including materials in languages other than English
    • continued to build on our existing range of toolkits and good practice notes which are available on the TEQSA website. 

    Importantly, TEQSA also continues to engage deeply with Australian higher education providers to support efforts to mitigate the risks posed by generative artificial intelligence. In June 2024, TEQSA issued an information request to all registered Australian higher education providers asking for institutional action plans addressing the risk generative artificial intelligence poses to assessment integrity. In November, we will launch the first resource informed by this information request, a toolkit showcasing the practical actions providers are putting in place for the short and medium-term horizons.

    Quotes attributable to TEQSA Acting Chief Commissioner Ms Adrienne Nieuwenhuis

    “Where TEQSA finds academic cheating services being advertised or offered to students, we will take appropriate action to protect the integrity and reputation of Australia’s higher education sector.”

    “TEQSA welcomes reports from students, providers, academic staff and the wider public about suspected cheating services via our website at teqsa.gov.au.”

     

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  • Annual Report 2023-24 now available

    Our Annual Report 2023-24 is now available.

    The report outlines our progress throughout the 2023-24 year to assure the quality of higher education in Australia.

    The report provides an account of our performance against measures and targets set out in our 2024-28 Corporate Plan and the 2023-24 Portfolio Budget Statements.

    In August, we published our 2024-28 Corporate Plan, which outlines our priorities for the coming years.

    Highlights of 2023-24

     

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  • Gen AI and student learning

    As generative artificial intelligence (gen AI) tools continue to evolve and become more sophisticated they provide both opportunities and challenges for students’ learning.

    The University of Sydney’s Professor Danny Liu has developed a series of videos, on TEQSA’s behalf, to highlight the risks and opportunities of gen AI and their potential impact on academic integrity. He explains some of the ways students can use, and misuse, gen AI and offers some ideas on how to address the challenges gen AI poses.

    The first video in this series looks at the use of gen AI for assessments and is available to view on TEQSA’s YouTube channel.

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  • Fees and charges consultation

    Higher education providers are invited to give their feedback about TEQSA’s proposed updates to our fees and charges to take effect from 1 January 2025.

    TEQSA has reviewed the operation of the fees and charges outlined in our Cost Recovery Implementation Statement (CRIS) to ensure it fairly and accurately reflects the cost of our regulatory activities.

    As a result, TEQSA is proposing changes to how the annual Registered Higher Education Provider (RHEP) charge is calculated.

    These proposed changes will ensure the costs of our sector-wide compliance activities and updates to our enquiries management and provider liaison approach are fairly recovered.

    If adopted, these changes will reduce the RHEP charge for smaller providers while increasing costs for larger providers that are responsible for a greater proportion of TEQSA’s sector-wide compliance activities.

    These activities include matters such as to safety and wellbeing on campus, freedom of speech and academic freedom, and the governance of institutional responses to wage underpayments.

    TEQSA will consider all feedback when developing an updated version of the CRIS. We expect that the updated CRIS and any changes to our fees and charges for 2025 will be approved and shared in November.

    The consultation will close at 5:00pm (AEDT) on Monday 28 October 2024.

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  • Protecting academic integrity

    We’re supporting Australian higher education providers and working with overseas quality assurance agencies to uphold academic integrity and address the risks posed by commercial academic cheating services.

    This page brings together TEQSA’s academic integrity resources for providers, academics and professional staff, as well as information about Australia’s anti-commercial academic cheating laws and international resources.

    You can use this form to report a suspected academic cheating service.

    Resources

    TEQSA Masterclass: contract cheating detection and deterrence

    This free masterclass is designed to help academics and professional staff improve their ability to prevent, identify and investigate suspected cases of contract cheating (also known as commercial academic cheating).

    Academic integrity toolkit

    Includes a guide to substantiating when contract cheating occurs, benchmarking tools, advice on policy and case studies from Australian higher education providers.

    Good Practice Note: Addressing contract cheating to safeguard academic integrity

    Advice and examples for providers about upholding academic integrity while addressing commercial academic cheating.

    Guidance note: Academic and research integrity

    Outlines the relevant standards and what TEQSA will consider when conducting an assessment as part our registration or re-registration process.

    Understanding academic integrity (for students)

    TEQSA-developed resources for students, including translated information and materials to support communications with students.

    Academic integrity in the creative arts

    Advice for providers and academics in the creative arts on strengthening and upholding academic integrity.

    Substantiating contract cheating for symbol-dense, logical responses: A guide for investigators

    Outlines how academics can identify contract cheating in symbol dense fields and includes an investigations checklist and questions for investigators.

    Contract cheating

    Information to support the Academic Integrity Toolkit and Good Practice Note to address the risks posed by contract cheating (also known as commercial academic cheating).

    Academic integrity experts advice hub

    Articles from experts in the field for providers, academics and professional staff.

    Predatory conferences: A to Z elements

    Tips to avoid predatory conferences.

    Predatory publishing: A to Z elements

    Tips for research students and early career researchers to avoid predatory journals.

    3 Ps: International Day of Action for academic integrity

    Higher education good practice hub

    Brings together resources and information on a range of topics, including artificial intelligence and assessment design, to support good practice across the sector.

    Information about Australia’s anti-commercial academic cheating laws

    International resources

    Global Academic Integrity Network (GAIN)

    TEQSA is a co-founder of this consortium of international education quality and integrity agencies that is fighting the rise of commercial academic cheating services targeting students.

    Toolkit to support quality assurance agencies to address academic integrity and contract cheating

    This toolkit was developed to share Australia’s lessons with our colleagues at international quality assurance agencies.

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