• Provider portal information

    TEQSA provider portal security update
    TEQSA has strengthened its level of protection in the provider portal to protect users against digital data attacks. Further details

    What is the provider portal?

    The provider portal is an initiative to make it easier for higher education providers to engage with TEQSA, by submitting applications and responding to information requests online.

    Access to the provider portal is by login only – TEQSA supplies login and password details to providers as required.  

    Features of the portal include:

    • providers can work progressively on applications online
    • the ability to access both TEQSA and CRICOS application forms, upload documents and links as evidence, and submit multiple applications
    • generate a PDF version of applications at any time to check on progress
    • edit evidence (including the ability to delete documents) in any section up until an application is submitted
    • respond to information requests online and submit any additional evidence that may be requested
    • see the status of assessments generated as a result of an application.

    The provider portal also acts as a document repository that allows providers to reuse documents already submitted as part of other applications or information requests. 

    TEQSA staff have access to the provider portal and can assist with any questions or administration – including maintaining the document repository – however TEQSA case teams will only commence work on applications following submission and the receipt of payment. Such access will typically only be used when requested by a provider in order to address questions or assist the provider in some way.

    We welcome feedback on the provider portal and will work to progressively implement improvements.

    Provider portal walkthrough video

    The provider portal walkthrough video provides an overview and shows how to create, manage and submit applications, and update and submit requests.

    View the provider portal walkthrough video on our YouTube channel.

    Sample forms

    For samples of the forms found on the Provider portal, contact enquiries@teqsa.gov.au.

    Last updated:
  • Before applying for registration as a higher education provider

    Applicants should carefully consider whether they meet the following fundamental requirements for registration before applying to become a higher education provider. Applicants should consult with TEQSA before applying to ensure they understand the evidence they will need to submit.

    This guidance is intended to be used by applicants to ensure that some of the major shortcomings that commonly arise in applications for registration have been addressed. It is not a summary or restatement of all relevant criteria, standards or matters that we will consider in assessing an application for registration.

    Before applying for registration as a higher education provider, applicants should ensure that they are able to demonstrate that:

    1. They are an entity listed under the definition of regulated entity in Section 5 of the Tertiary Education Quality and Standards Agency Act 2011 (TEQSA Act).
    2. They have a clearly articulated higher education purpose that includes a commitment to freedom of speech and academic freedom – Higher Education Standards Framework (Threshold Standards) 2021 (HES Framework 2021), Standard B1.1.1.
    3. They have a formally constituted and accountable governing body, which includes independent members that exercise competent governance oversight of all of its proposed higher education operations in or from Australia – HES Framework 2021, Part A, Standard 6.1.1.
    4. Members of its governing body are fit and proper persons – HES Framework 2021, Part A, Standard 6.1.2.
    5. Members of its governing body meet the Australian residency requirements (if any) of the instrument under which the applicant is established or incorporated, or otherwise there are at least two members of the governing body who are residents of Australia – HES Framework 2021, Part A, Standard 6.1.2.
    6. Their proposed staffing for each course of study is sufficient to meet the educational, academic support and administrative needs of students undertaking the course. This includes oversight by academic leaders with sufficient experience to develop a higher education learning environment – HES Framework 2021, Part A, Standard 3.2.1.
    7. They can operate effectively and sustainably and in compliance with all relevant legislative requirements and their constitution or equivalent – HES Framework 2021, Part A, Standard 6.2.1.
    8. Their application for registration is in the approved form, accompanied by any information, documents and assistance requested (including a concurrent application for accreditation of at least one higher education course and all other information specified in the relevant application guide) as well as the relevant fee – Section 18(3) of the TEQSA Act.
    Last updated:
  • How to apply for registration as a higher education provider

    To apply for registration as an Australian higher education provider, applicants must be:

    • a constitutional corporation 
    • a corporation established by (or under) a law of the Commonwealth or Territory
    • a person who conducts activities in a Territory.

    Under the Tertiary Education Quality and Standards Agency Act 2011, all applications for registration must be accompanied by an application for accreditation of at least one course of study.

    Applications must be on the approved online application form (available from the Provider portal), include all information requested, and be accompanied by the applicable fee and payment/invoice form. See more information on our fees page.

    If the application for renewal registration is successful, we will determine the time period of registration. Under the TEQSA Act, this period can’t exceed seven years.

    After reviewing the relevant guidance materials, and at least six months before submitting an application, prospective providers should contact new.registration.enquiries@TEQSA.gov.au to advise us of an intention to apply for registration.

    Before applying to become a higher education provider

    There are minimum requirements that all applicants must meet prior to applying for registration as a higher education provider.

    For more information on these requirements, visit our Before applying to become a higher education provider page.

    Application guides and the Higher Education Standards Framework

    TEQSA evaluates applications to register higher education providers against the Higher Education Standards Framework (Threshold Standards) 2021 (HES Framework).

    Visit our Contextual overview of the HES Framework 2021 page for information regarding its context and an introduction to the Standards. More detailed overviews of each of the HES Framework’s Domains can be accessed from our Higher Education Standards Framework 2021 page.

    We have produced a number of application guides to assist prospective higher education providers which can be accessed from our Application guides and support page.

    Last updated:
  • Translated resources to support students

    To support students in understanding their obligations regarding the use of generative artificial intelligence (gen AI) for learning, studying and assessment, TEQSA has made translations of our Artificial intelligence: advice for students page available.

    This webpage, and the associated translations, aim to assist students in understanding how to ethically use gen AI without compromising their academic integrity.

    The Artificial intelligence: advice for students page has been translated from English into 7 additional languages. The available translations are in Hindi, Indonesian, Portuguese, Punjabi, Simplified Chinese, Spanish and Vietnamese.

    These and other resources, including information on understanding academic integrity and making a complaint about a provider, are available through the Students section of our website.

    Date
    Last updated:
    Featured image
  • HESF Domain 6: Governance and accountability

    Scope and intent of the Domain

    This Domain (Sections 6.1-6.3) of the Higher Education Standards Framework (Threshold Standards) 2021 (HES Framework) encompasses:

    • specification of an accountable governing body with some elaboration of its key governance roles
    • specific corporate accountabilities to be demonstrated by the provider, which the governing body also assures itself are met
    • requirements for academic governance oversight of a provider’s higher education activities.

    This Domain represents a collection, at a corporate level, of the provider’s accountabilities, both as a responsible corporate entity and as a provider of quality higher education, including responsibility for compliance with the requirements of the other six Domains of the HES Framework. Some of these accountabilities reside solely with the governing body, although most rely on delegations of authority from the governing body to various parts/officers of the provider. 

    Because of its overarching nature, the extent to which a provider demonstrates its capacity to meet the Standards of this Domain (along with Domains 5 and 7) as part of its ordinary business will be a significant factor in building TEQSA’s confidence about the provider’s capacity to meet and continue to meet the requirements of the HES Framework overall.

    Our commentary

    6.1 Corporate Governance

    This Section requires a provider's governing body to be formally established by a legal instrument (e.g. by a specific Act or under the Corporations Act or State Act unless the provider is an individual operating from a Territory). The Standards do not prescribe the model of governance (e.g. Board/CEO or Board/Executive Director) but at least two members of the body must be independent and, consequently, could not be executive directors (the concept of an independent director is elaborated on in the Guidance Note for Corporate Governance).

    The Standards require the governing body to exercise governance functions and to hold the organisation accountable, which TEQSA would expect to see reflected in the entity’s instrument of establishment, constitution, a board charter or the like and/or delegated authorities put in place by the governing body. Standard 6.1.3 specifies a number of key governance roles for the governing body. Provided these are carried out as contemplated by the Standard, we would not seek to specify how these roles are undertaken. Notable among these roles is the conduct of periodic independent reviews of the effectiveness of the governing body and the academic governance processes the provider has implemented. For an established provider, we will require reports of these reviews and evidence of improvements arising, or planned to arise, from them. In addition, we will also need to be satisfied that arrangements to meet contingencies including cessation as a provider are available and likely to be effective.

    Reference point

    • Tertiary Education Quality and Standards Agency Fit and Proper Person Determination 2018. 

    6.2 Corporate Monitoring and Accountability

    This Section of the Standards specifies a series of critical accountabilities that the provider must be able to demonstrate, and that the governing body, as part of its governance role, must be able to satisfy itself are being met. The governing body should set in place delegated authorities required for effective governance, and TEQSA will review these (including their effectiveness). The governing body must also be able to demonstrate that it has assured itself that these accountabilities are being met as part of its ordinary business, for example, as recorded in its business agendas, confirmed minutes and actions arising such as compliance monitoring, risk management and monitoring of delegated authorities.

    Management of risks must include risks to quality. We will expect the provider to be able to demonstrate how the governing body remains abreast of any occurrences of academic misconduct, serious complaints, critical incidents and actual or potential lapses in relation to the HES Framework (see Paragraphs j and k of Standard 6.2.1) through its reporting framework. The evidence required to demonstrate financial viability and the financial capability to meet the Standards and sustain the quality of higher education is detailed in the Application guide for new providers.

    Reference points

    • ASX Corporate Governance Council (July 2014, or as amended), Corporate Governance Principles and Recommendations (3rd Edition)
    • Universities Australia (July 2011), Voluntary Code of Best Practice for the Governance of Australian Universities.

    6.3 Academic Governance

    This Domain represents the highest level of academic governance oversight mechanisms established by the provider. Neither the Standards nor TEQSA prescribe the structures that may be employed (such as an Academic Board or Senate). However, the outcomes that are to be achieved are specified by the Standards and we will expect a provider to demonstrate that its chosen mechanisms for academic governance achieve these outcomes. A provider’s academic governance systems represent a critical oversight link between the provider’s detailed internal quality assurance arrangements (see Domain 5), the accountability of the governing body for the quality of the higher education it offers and for meeting the requirements of the HES Framework (see Domain 6).

    We will expect to see evidence of high level academic oversight (e.g. policy development and review, performance analyses, review findings and actions arising) as contemplated by Standards 6.3.1-6.3.3 as part of the provider’s normal business, including reports and analyses presented to the governing body. A provider’s capacity to maintain effective academic oversight of its higher education activities will be critical to our confidence in the provider and their ability to meet the rest of the Standards.

    Relevant guidance notes

    The following guidance notes can be accessed at our Guidance notes page, or from the links below:

    Last updated: