Risk assessment framework

The Risk Assessment Framework outlines key steps and components of the annual risk assessments we complete of higher education providers.

Guidance note: Grievance and complaint handling

Grievance and complaint handling encompasses the policies and procedures implemented by higher education providers in response to a grievance or complaint expressed against the provider by another party.

TEQSA service charter

The service charter sets out our commitment to everyone who deals with us.

TEQSA’s approach to consultation

TEQSA takes a partnership approach to regulation of the higher education sector. As part of this, TEQSA will seek to consult stakeholders when we consider or propose changes that may meaningfully inform or impact regulation of the higher education sector.

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