TEQSA can only take action on concerns that relate to our regulatory responsibility.
We will be particularly concerned where there is a serious risk to students or to the quality or reputation of the higher education sector that relates to our responsibility.
Some examples of these are:
- wellbeing and safety concerns – for example sexual assault or harassment
- significant issues with academic quality, teaching or standards
- concerns about academic integrity – for example academic or research misconduct
- providers significantly misrepresenting their offerings/courses
- serious issues with admission practices
- serious issues with the quality of delivery, including by the provider’s third parties
- providers conferring awards when the courses have not been completed
- serious data or information security breaches
- serious financial concerns
- breaches of the law
- entities representing to offer higher education awards when unregistered.
Acts and standards under our responsibility
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Tertiary Education Quality and Standards Agency Act 2011 (TEQSA Act)
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Higher Education Standards Framework (Threshold Standards) 2021 (HES Framework)
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Education Services for Overseas Students Act 2000 (ESOS Act)
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National Code of Practice for Providers of Education and Training to Overseas Students 2018 (National Code)
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English Language Intensive Courses for Overseas Students (ELICOS) National Standards (ELICOS National Standards)