Re-Registration 29 October 2015 Updated with Varied Conditions

Renewal of registration

Report on renewal of registration of Chisholm Institute

TEQSA has renewed the registration as a higher education provider, under Section 36(1) of the TEQSA Act, of Chisholm Institute for a period of seven years to 29 October 2022 in the provider category of Higher Education Provider.

On 12 November 2015, TEQSA imposed, under subsection 32(1) of the TEQSA Act, four conditions on the registration of Chisholm Institute as a higher education provider.

On 27 November 2016, TEQSA made a decision under subsection 53(2) of the TEQSA Act to vary the deadline for Chisholm Institute's response to 30 December 2017 for Conditions 1, 2, 3 and 4 and amended the requirements of Condition 1, to the wording indicated below.

By 30 December 2017, Chisholm Institute is required to provide TEQSA:

Condition 1:

Evidence that the terms of reference for the Chisholm Board are changed to ensure the corporate governing body has the responsibility for the oversight of risk. Evidence of implementation should be provided, including strategies to mitigate risk and the evaluation of these strategies. This should include the monitoring of student attrition, student progress, course completions and grade distributions.

Condition 2:

A report on the implementation of Chisholm's Higher Education Functional Plan and associated strategies.

Condition 3:

Evidence that the report on the effectiveness of Chisholm's Higher Education Functional Plan has been considered by the Higher Education Academic Affairs Committee and reported to the Education Committee as well as that action has been taken to address identified issues.

Condition 4:

A report which complements the report required under Condition 2 and addresses the low levels of student satisfaction with support services seen in 2014. The report must be based on 2015 data and identify the issues underlying the low ratings in 2014, why the ratings have declined significantly between 2013 and 2014, and identify strategies for improving the student experience of these support services.

Main Reasons for Decision

TEQSA has assessed the application submitted by Chisholm Institute against the Threshold Standards. The scope of the assessment included all its Australian sites. While Chisholm Institute has demonstrated to TEQSA that it meets the Threshold Standards it is at risk of not complying with the Standards in a number of areas. TEQSA considers that the decision to apply conditions to Chisholm's registration is consistent with the basic principles for regulation in Part 2 of the TEQSA Act.

• The broad issues which relate to Chisholm Institute's registration include:

  a) limited visibility of the monitoring of potential risks specific to its higher education operations in Board reports and minutes

  b) limited visibility of the identification and monitoring of key higher education performance issues by key governance bodies

  c) concerns regarding growing student attrition and decreasing student satisfaction with support services.