TEQSA stakeholder survey 2016

Overview

In July 2016 TEQSA undertook a sector wide survey for 2015-16. The primary purpose of the survey was to assess TEQSA’s performance for 2015-16 against the key indicators outlined in TEQSA’s Regulator Performance Framework (2015-16). Additionally, the survey was intended to increase TEQSA’s accountability, better understand its impact on higher education providers, and improve its performance.

The survey consisted of:

• Two provider specific versions (a brief survey for the operational head and a more detailed one for the principal contact) for all Higher Education providers (those registered as well as those who had submitted initial registration applications)
• A brief survey for the operational head of selected peak/professional/student bodies.

TEQSA engaged Australian Survey Research (ASR) to deploy and analyse a web survey of 194 principal contacts (PC), 194 VC/CEOs (VC/CEO) and 24 peak, professional and student bodies (PPSB).

The content of the surveys focused on TEQSA’s key performance indicators from its Regulator Performance Framework (2015-16). In addition, principal contacts were asked about various recent interactions with TEQSA including applications, case managers and roundtables. All respondents in all surveys were asked to rate TEQSA’s overall performance as a regulator.