TEQSA Student Portal – frequently asked questions for providers

Under the Tertiary Education Quality and Standards Agency Act 2011 (the TEQSA Act), TEQSA may request or require providers to provide all their student records to TEQSA.

This ensures that TEQSA can make providers’ information available to students in the future.

TEQSA does not take any responsibility for the accuracy of student records supplied by providers. This information will be sent to a student on behalf of your organisation.

What information does a provider submit to TEQSA?

The following information is accepted and held by TEQSA:

  • student records (personal details about each student that has studied with this provider)
  • student results (actual course and unit results for each student)
  • student certificates such as:
    • testamurs
    • academic transcripts
    • Australian Higher Education Graduate Statement (AHEGS).

Where are student records stored?

Information received from many, but not all, deregistered providers is held in the TEQSA Student Portal.

TEQSA will endeavour to respond to student queries regarding their records following a provider being deregistered.

How do I submit student records to TEQSA?

Your case manager will advise options for submitting these records.

What format is needed to submit the information to TEQSA?

TEQSA requires providers to follow uniform formats when submitting student information.

Please refer to the table below for guidance, and discuss additional needs with TEQSA as soon as possible.

Student results data definition

  • single * denotes a mandatory column
  • double ** denotes a conditional column
  • all other columns are optional
  • text formats can include special characters like () $ @.
Name Description Format Notes/restrictions Link to TCSI definition
Student identification code* Student number which uniquely identifies that student for the Higher Education provider Alphanumeric  
(10 character limit)
A-Z, 0-9, hyphen Element E313 - Student identification code
Study level* Indicates if pertains to a Course, or a Unit of Study Text
(255 character limit)
Allowable values are Course or Unit of Study  
Course of study code** NOTE 1 If for a course, then this must contain the Course of Study Code Alphanumeric (10 character limit) Alphanumeric Element E533 - Course of study code
Unit of Study Code** NOTE 2 If for a unit of study, then this must contain the Unit of Study Code Alphanumeric  
(10 character limit)
Alphanumeric Element E354 - Unit of study code
Course of Study Name** NOTE 1 If for a course, then this must contain the Course of Study Name Alphanumeric (72 character limit) Alphanumeric Element E394 -  Course of study name
Unit of Study Name** NOTE 2 If for a unit of study, then this must contain the Unit of Study Name     
 
Alphanumeric (72 character limit) Alphanumeric 478 Unit of study name - full
Unit of Study Completion Status* Indicator of the completion status of a unit of study   Number (single digit)
  1. Withdrew without penalty
  2. Failed
  3. Successfully completed all requirements
  4. Unit of study to be commenced later or still in process of completing, or completion status is unknown
  5. Recognition of prior learning (VET only)
Element E355 - Unit of study status code
Year of Study* The year when the study was undertaken Number (4 digits) This number can be a number between and including 0 and 9999 Element E600 - Unit of study commencement date
Year of Completion The year when the study was completed     Number (4 digits) This number can be a number between and including 0 and 9999  
Credit Granted If there was any credit granted through recognition of prior learning Text 
(255 character limit)
Limited to 255 characters  
Weighted Units within Course of Study The weighted score which represents an indication of overall performance within the Course of Study Number This number can be a number between and including 0 and 9999  
Mark Awarded** 
NOTE 3
Mark Awarded for either the course or unit of study.  Mark Awarded, Grade Awarded, or both, must be populated Number This number can be a number between and including 0 and 9999  
Grade Awarded**
NOTE 3
Grade awarded for either the course or unit of study. Mark Awarded, Grade Awarded, or both, must be populated Text
(255 character limit)
Limited to 255 characters  
Grade Description** NOTE 3 Description of the grade awarded. Required where a Grade Awarded is populated Text
(255 character limit)
Limited to 255 characters  
Subsidiary Component Description Description of any subsidiary component of the qualification (such as honours, an area of specialisation or major study) Text
(255 character limit)
Limited to 255 characters  
LOTE Study Information Any parts of the course of study or assessment conducted in a language other than English, except for the use of another language to develop proficiency in that language Text
(255 character limit)
Limited to 255 characters  
  • Note 1: If the study level is set to ‘Course’, indicating that the student result is for a course of study, then the ‘Course of Study Code’ and ‘Course of Study Name’ fields must contain a value.
  • Note 2: If the study level is set to ‘Unit of Study’, indicating that the student result is for a unit of study, then the ‘Unit of Study Code’ and ‘Unit of Study Name’ fields must contain a value.
  • Note 3: Either ‘Mark Awarded’ or ‘Grade Awarded’ are required to have a value. They can also both be populated. If ‘Grade Awarded’ contains a value, then the ‘Grade Description’ is mandatory.

Student records data definition

  • single * denotes a mandatory column
  • all other columns are optional
  • text formats can include special characters like () $ @
     
Name Description Format Notes/restrictions Link to TCSI definition
Student Identification Code* Student number which uniquely identifies that student for the higher education provider Alphanumeric (10 character limit) A-Z, 0-9, hyphen Element E313 - Student identification code
Student Title* The title used with the student name Alphanumeric (15 character limit) A-Z, 0-9, hyphen, apostrophe, space Element E405 - Student title
Student Surname* Surname of the student according to the enrolment records Alphanumeric (30 character limit)   Element E402 - Student family name
Student Given Name – First* First name of the student according to the enrolment records Alphanumeric (15 character limit)   Element E403 - Student given name first
Student Given Name - Others Middle or other name of the student according to the enrolment records Alphanumeric (30 character limit)   Element E404 - Student given name - others
Date of Birth* Student’s date of birth Date DD/MM/YYYY Element E314 - Date of birth
Gender Code Student gender Alphanumeric (1 character limit)   Element E315 - Gender code
Residential Address – Part 1 Student address – first part Alphanumeric (38 character limit) Plus space, hyphen, forward slash, apostrophe Element E410 - Residential address street
Residential Address – Part 2 Student address – second part Alphanumeric (38 character limit) Plus space, hyphen, forward slash, apostrophe Element E410 - Residential address street
Residential Address Suburb/Town Student address– suburb/town Alphanumeric (27 character limit) Plus space, hyphen, forward slash, apostrophe Element E469 - Residential address suburb
Residential Address State Code Student address – state code Alphanumeric (3 character limit)   Element E470 - Residential address state
Residential Address Country Name Country Alphanumeric (20 character limit)  
Residential Address Postcode Postcode Alphanumeric (4 character limit)   Element E320 - Residential address postcode
Unique Student Identifier Provision for USI when this becomes available Text (255 character limit)   Element E584 - Unique Student Identifier
Student Phone Number Student’s phone number Text (255 character limit)    
Student Email Address Student’s email address Text (255 character limit)    
Course Commencement Date Indicates the month and year in which the student commenced the current course for the first time Date DD/MM/YYYY

File naming convention

Student records file: studentrecords v1.csv

Student results file: studentresults v1.csv

Academic transcripts: studentidentificationcode-academic transcripts.pdf
For example: 
12345-academic transcripts.pdf
12345-academic transcripts 2.pdf

Testamurs: studentidentificationcode-testamurs.pdf
For example: 12345-testamurs.pdf

AHEGS: studentidentificationcode-ahegs.pdf
For example: 12345-ahegs.pdf

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